Family Support Services

The Family Support Service at St Kentigern Hospice provides emotional and psychological support for those affected by or bereaved through a life limiting illness. During these difficult times Patients and their relatives may find support helpful in dealing with:

  • Coping
  • Healing
  • Growing
  • The shock of diagnosis
  • Feelings of isolation after treatment
  • Feelings of uncertainty while in remission
  • Own and other people’s expectations about getting back to normal
  • The losses which illness brings
  • Coming to terms with progressive illness
  • Helping children to understand terminal illness


Bereavement Support

The team offers a comprehensive bereavement support service to accommodate individual needs. Informal support is available by telephone, home visit, or face to face in the hospice. Individual counselling can be accessed at the hospice or at home for those unable to travel to the hospice. This can be especially helpful for those who are experiencing delayed or complicated grief. We also offer a specialist service for Children and Young people who have been bereaved.

What We Offer

Pre Bereavement support for the patient, their family and friends

Post Bereavement support including –

  • One to one counselling and family therapy, booked by appointment.
  • A bereavement drop in service: a person can literally ‘drop-in’ at any time during the service. It is each week on Thursday afternoon for ‘SHARE’ from 3.00pm. (Open to all) at our Bowen Court site on St Asaph Business park
  • Psychological and emotional support for bereaved children and young people – See the Children’s bereavement webpage
  • Education, training programmes and talks focusing on bereavement and grieve management
  • Consultancy, supervision and advice for allied health care professionals.

Referral Criteria

The main criterion for referral is that the person being referred is living with, caring for or is bereaved by a life limiting, life threatening illness. Our Tea at Three service is open to all, however one to one counselling is specifically for those bereaved of someone who has been a patient at the hospice. For more information contact the hospice on 01745 774923


Children & Young People Bereavement Services

This is a specific open access service for children and young people up to the age of 25.

The aim is to educate about change and loss, and to teach good coping skills.

Referrals are taken from any agency working with children and young people, parents/carers or self-referral for the over 18’s.

For more information contact Merith Shorter on 01745 774923

Ann has also published a book ‘Everything’s Changing’. This is a workbook specifically designed for Young people who are bereaved and dealing with grief. For more information on the book visit the website 


The Practicalities…

Our Social Worker, Vita Zilite is able to help with care packages, benefits and practical problems. If you would like more information about the Social care side of the Hospice please email Vita on